Saturday, July 30, 2016

Responding to Rosalinda Randall

What does a writer do when she runs out of words? She borrows an intelligent article from her friend, Rosalinda, who talks sense and politeness in spite of some people's rudeness and ignorance.
by Joyce Oroz
July 2016

Summer is a great time to dine outdoors, take a walk around the neighborhood, or take a day off. Whatever you do, I hope you're enjoying it.

We've all heard it; management sets the tone for behavior, productivity, and morale. Well then, why are there so many bad bosses out there? Why do they get away with bad behavior?

Send me a note about a boss's bad behavior. In the meantime, here are the top three transgressions that are sure to cause bad blood among employees:

1) Gossip. When the boss has a loose tongue, tosses about his/her personal opinions, talks about other managers, or divulges confidential information, it is a recipe for distress, mistrust, and an easy way to create employee cliques. You can bet that no one will be running to him/her to discuss anything of a personal nature!
2) Favoritism. When the boss favors one of his/her staff members, it will place all others on alert. Whether it's meeting with them behind closed doors, whispering in the hall, or meeting outside work hours, you can bet the others are wondering if they're missing out. Will they receive the same consideration for a promotion?  Additionally, this can create bad blood between the favored employee and coworkers.
3) Misuse of position is when the boss is chronically late or takes extra long lunches, expects staff to handle personal matters, uses intimidation to "motivate" employees, asks staff to lie or falsify information for him/her. HR might begin to wonder why the mad rush on "transfer requests."

If the criticism is coming from your boss, take it easy before responding. Think about it. Request to meet privately. Listen. Remain open and objective.

Blatant: You don't really think you have what it takes to get that job, do you?
Response: You might be right, but I've decided to go for it anyway - or -   I guess I'll find out.  (You just took the ornery wind out of their sail.)

Subtle:  I guess you haven't started that diet yet.
Response: No, but thanks for your interest. - or -   What do you mean? (A bit cheeky; they'll back-peddle so fast. And it could be fun to watch.)

The best response to criticism is a calm response. 

                                  ***   ***   ***
Note: My advice is general and may not suit your particular situation. In addition, there is usually more than one way to handle a dilemma.
If you enjoyed reading this, please pass it on to your colleagues and friends.
Thank you. 

Kind regards,

Rosalinda Randall

Civility & Etiquette Speaker, Trainer, Media Source, Author
T: 650.871.6200

Friday, May 6, 2016

Animals and Joyce Oroz

Animals have it made. Their people make the rules, but if a rule is broken—such as a puddle on the floor, claw marks on the drapes or a chewed-up slipper—all is soon forgiven. After all, how much does a little dog or cat understand about the great big world?

As up-right, up-tight thumb-toting creatures, people are the only ones capable of figuring out how to survive in a complex world, and we have gobs of electronic apps to prove it. We motorize, harmonize, polarize, synchronize and subsidize. We fuss, stress and overreact on a regular basis while our pets keep a cool head.

Ironically, it’s our pets who make us smile, bring our blood pressure down and teach us the real laws of nature—respect, thankfulness, joy and peace. They have it, we want it. Just by being around our pets, we learn how to be better people. Writing them into our stories makes us all happy.

I love to write about animals. My latest book, Scent of a Swindle deals with a menagerie of animals living on the white carpets of Prunedale.

If you don’t have a pet to love, just contact your local SPCA. They have a variety of dogs and cats (skip the alligators) who are willing and able to give you their respect, gratitude and unconditional love.

Friday, April 29, 2016

Words from Rosalinda.............Joyce Oroz

Confronting Criticism

Subtle forms of criticism:
  • "So, I guess you haven't started that diet you were talking about?"
  • "Well, if you're satisfied with your job...."
  • "Sometimes, I'm surprised we're friends; just kidding."
Not-so-helpful forms of criticism:
  • "You probably got the promotion because I didn't try for it." (Yeah, that's why.)
  • "Why are you always so cheerful?" (And, that's a bad thing?)
  • "People who are like fifty, shouldn't be in management ...Uh, not you; you're not "old" like them." (Nice try.)
Before you respond, consider asking yourself these questions:
  1. Is it necessary to respond?
  2. What is my point?
  3. How will it help?
Here are few "professional" responses: (From my book, "Don't Burp in the Boardroom")
  • Thank you, I'll take that into consideration. (Even if you don't intend to.)
  • Although I'm not sure that I agree with you, I appreciate your remarks.
  • Hmm, you're the first to mention it. Thank you.
  • I'm not sure I understand. Would you please elaborate? (Risky, you may not want to hear it.)
  • Good to know. Thanks.
  • I'm sorry you feel that way.
Naturally, depending under what circumstances the unsolicited opinion or comment was given, and by whom, our reaction may vary. If you happen to lose it, apologize.

More to consider: A negative remark can be a gift in disguise. After a cooling down period, and before you respond, ponder the remark. We don't always see what other people see in us.
Note: My advice is general and may not suit your particular situation. In addition, there is usually more than one way to handle a dilemma.
If you enjoyed reading this, please pass it on to your colleagues and friends.
Thank you.

Kind regards,

Right-click here to download pictures. To help protect your privacy, Outlook prevented automatic download of this picture from the Internet.
Rosalinda Randall

Civility & Etiquette Trainer, Speaker, Media Source, Author
T: 650.871.6200
Right-click here to download pictures. To help protect your privacy, Outlook prevented automatic download of this picture from the Internet.

Thursday, April 7, 2016

AHA at Open Studios

2016 Open Studios Art Tour!
Dear friends, this is a reminder for you. Please mark your calendar and come to San Benito County Arts Council’s annual Open Studios Art Tour Saturday & Sunday, April 23rd- 24th from 10 am- 4 pm.  Along with Hollister and San Juan Bautista, Aromas provides many fabulous artists and studios because the little town has one foot in Monterey County and the other foot in San Benito County and because the Aromas Hills Artisans love to be involved.
stained glass by Linda Bjornson

This year’s tour features 21 local artists and artisans and showcases works in painting, photography, pottery & ceramics, stained-glass, jewelry and more!  Open Studios is a great way for locals and out of town visitors to meet the artists, view and purchase original works of art, learn more about the processes and materials of art-making and enjoy a scenic tour throughout San Benito County, including Hollister, San Juan Bautista and the lovely hills of Aromas.
You may also enjoy a sneak peak of Open Studios at the Preview Exhibition from April 8- May 26th at ARTspace at 240 Fifth St. in Hollister with a special Kick-Off Party from 6-8 pm on Friday April 8th! The Kick-Off Party is an opportunity for the community to view the artwork, enjoy food and drinks and celebrate this year’s group of talented, dynamic artists. These events are free and open to the public.
Christine West, paper arts

A map of the artists’ studios & the artist directory can be downloaded online at  Maps are also available at ARTspace at 240 Fifth St. in downtown Hollister or at the San Benito County Chamber of Commerce.  Please call 831.636.2787 or email for more information.
Here is a full list of the participating artists: Alia Outrey, Amber Henderson, Andrea McCann, Clay Peer, Eric Tapley, Frank Haseloff, Gayle Sleznick, Georgesse Gomez, Gloria Sipes, Jane 
Rekedal, Kathleen Sheridan, Kent Child, Laurie Tholen, Leslie Holtaway, Linda Bjornson, Lisa Rivaollon, Louise Roy, Robb Lee, Sally Diggory, SanDee Adams and Susan Shirley.
Open Studios is made possible by the California Arts Council, Community Foundation for San Benito County, Rotary of San Juan Bautista, San Juan Oaks, Aromas Hills Artisans, Sally Street Studios, Jane Rekedal Pottery, Gayle Sleznick and Andrea McCann.
copper jewelry by Laurie Tholen

Wednesday, January 27, 2016

Author Joyce Oroz: Don't Give Up..........Joyce Oroz

Author Joyce Oroz: Don't Give Up..........Joyce Oroz: Best-Sellers Initially Rejected Mural from previous life Add caption I recently came across this information and want to share ...

Tuesday, January 26, 2016

Don't Give Up..........Joyce Oroz

Best-Sellers Initially Rejected

Mural from previous lifeAdd caption
I recently came across this information and want to share it with my reader and writer friends. 
Some writers continually submit the same manuscript until it is accepted. Others chose to do a more polished draft before sending it out again. A select few learn from the lessons of submissions, to write a completely new book.

What they all have in common is a persistence to never give up on their dream; a dream that has elevated them from writer, to best-selling author.

They have written some of the most critically praised and commercially successful books of all time. In some cases their enormous sales were so consistent that they even kept their publishers afloat.

Yet in spite of this phenomenal success, every single one of these best-selling authors was initially rejected. Literary agents and publishers informed them in an endless stream of rejection letters that nobody would be interested in reading their book.

Here is an extenstive collection of the some of the biggest errors of judgement in publishing history.

After 5 years of continual rejection, the writer finally lands a publishing deal: Agatha Christie. Her book sales are now in excess of $2 billion. Only William Shakespeare has sold more.

The Christopher Little Literary Agency receives 12 publishing rejections in a row for their new client, until the eight-year-old daughter of a Bloomsbury editor demands to read the rest of the book. The editor agrees to publish but advises the writer to get a day job since she has little chance of making money in children’s books. Yet Harry Potter and the Philosopher’s Stone by J.K. Rowling spawns a series where the last four novels consecutively set records as the fastest-selling books in history, on both sides of the Atlantic, with combined sales of 450 million.

Louis L’Amour received 200 rejections before Bantam took a chance on him. He is now their best ever selling author with 330 million sales.

“Too different from other juveniles on the market to warrant its selling.” A rejection letter sent to Dr Seuss. 300 million sales and the 9th best-selling fiction author of all time.

“You have no business being a writer and should give up.” Zane Grey ignores the advice. There are believed to be over 250 million copies of his books in print.

140 rejections stating “Anthologies don’t sell” until the Chicken Soup for the Soul series by Jack Canfield & Mark Victor Hansen sells 125 million copies.

The years of rejection do not break his spirit. He only becomes more determined to succeed. When he eventually lands a publishing deal, such is the demand for his fiction that it is translated into over 47 languages, as The Chronicles of Narnia by C.S. Lewis goes on to sell over 100 million copies.

“It is so badly written.” The author tries Doubleday instead and his little book makes an impression. The Da Vinci Code sells 80 million.

After two years of rejections stating that her fiction would have no readership, Reilly and Lee agree to publish The One in the Middle Is the Green Kangaroo, launching the career of the best-selling author Judy Blume. Combined sales: 80 million.

Having sold only 800 copies on its limited first release, the author finds a new publisher and The Alchemist by Paulo Coelho sells 75 million.

“We feel that we don’t know the central character well enough.” The author does a rewrite and his protagonist becomes an icon for a generation as The Catcher In The Rye by J.D. Salinger sells 65 million.

5 publishers reject L.M. Montgomery‘s debut novel. Two years after this rejection, she removes it from a hat box and resubmits. L.C. Page & Company agree to publish Anne of Green Gables and it goes on to sell 50 million copies.

“I recommend that it be buried under a stone for a thousand years.” Shunned by all the major publishers, the author goes to France and lands a deal with Olympia Press. The first 5000 copies quickly sell out. But the author Vladimir Nabokov now sees his novel, Lolita, published by all those that initially turned it down, with combined sales of 50 million.

The Tale of Peter Rabbit by Beatrix Potter was rejected so many times she decided to self-publish 250 copies. It has now sold 45 million.

“Nobody will want to read a book about a seagull.” Richard Bach‘s Jonathan Livingston Seagull goes on to sell 44 million copies.

“Undisciplined, rambling and thoroughly amateurish writer.” But Jacqueline Susann refuses to give up and her book the Valley of the Dolls sells 30 million.

Margaret Mitchell gets 38 rejections from publishers before finding one to publish her novel Gone With The Wind. It sells 30 million copies.

Sunday, January 17, 2016

Being "Different" Joyce Oroz

As a long-time mural artist 
and author I have written 
articles and interviews 
about fellow artists and 
writers. What surprises 
me most about these people 
is how many of them are 
dyslectic or were dyslectic 
as children. I don’t have a PHD
behind my name, but I have 
taken my own survey on 
the subject because….
you guessed it, I’m 
dyslexic—not so much these 
days as a senior adult but very 
much growing up. Reading, 
writing and arithmetic were the 
scariest things in my preteen world. I hated school and 
the embarrassment of trying to read out loud in class. 
My attention span was minus zero and I couldn’t even 
play the kazoo.

In the second grade I decided, the heck 
with school and walked home, one mile 
along the edge of the Big Basin Highway. 
Mom just about had heart failure when 
she saw me. I thought it was cool to be 
home and see what she did around the house while 
my brother and sister were at school. I remember 
Mom trying to teach me how to tie my shoes. 
I just didn’t get it, so when I was alone I figured 
out a way to get the job done. To this day I have 
never seen anyone tie a bow the way I do.
The one thing that saved me and kept me in school 
was art. I was able to draw and paint pretty well 
at an early age. I won the Smokey the Bear poster 
contest in third and sixth grades. When the three 
R’s became too much for me, I would retreat 
to my coloring books, clay sculpture and day-dreaming.  
Being dyslexic is tough on young people. One must 
think “outside the box” in order to keep up with 
one’s peers. Dyslexic people work twice as hard 
to accomplish half as much. But as we age we 
are blessed with a creativity brought on out 
of need. Some of us find happiness and success
 in the “Art” world, some in creative writing 
and others invent things. Dyslexia can be a great 
gift once a person makes it through school—then 
the learning begins. All the information thrown at 
us in elementary school and high school suddenly 
makes sense.

Dyslexic people often 
function very well in 
today’s computer world. 
They are the inventors. 
Their spelling might be 
sub-standard, but there 
is no limit to what their 
creative, inventive minds 
will come up with next. 
I discovered there is a 
lot of dyslexia in my 
family, many 
“late bloomers” such as me, 
thankful for the odd gift 
of being different. The gift that keeps on giving—
sorry for the cliché.